FSCM and OTC integration: SAP FICO

The SAP FSCM components Credit Management, Biller Direct, and Dispute & Collections Management, which are dealt with in this course, are represented in the following B2C scenario (private customer scenario).

When you create a sales order (SO) for a customer in the SAP Sales and Distribution component (SAP Sales), the customer’s creditworthiness (CW) is checked online using SAP Credit Management; subsequently the order is processed and released in SAP Sales if there is a block set by SAP Credit Management.
The sales order is then invoiced electronically using SAP Biller Direct; payments and complaints

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