AudioCodes SBCs Gets SAP Contact Center Certification

SAP Labs Finland has certified the AudioCodes (News - Alert) Mediant session border controller as compatible with SAP Contact Center software. The SBC connects the software to SIP trunking services.

As Alan Percy (News - Alert), AudioCodes senior director of marketing, wrote in the September issue of TMC’s CUSTOMER magazine, SIP trunking is widely recognized as an alternative to legacy PRI circuits, delivering voice services to businesses over IP at reduced costs with greater flexibility. And demarcation for SIP trunks is a natural role for enterprise session border controllers.

Yehuda Herscovici, vice president of product at AudioCodes, said the certification marks are an important milestone demonstrating his company’s vision to provide secured connectivity for on-premises and cloud-based contact centers.

Views: 7

Reply to This

SAP News

How HCLTech Uses SAP BTP Innovations to Combat Water Scarcity

HCLTech wants to empower organizations to reach their water sustainability goals with its solutions.

SAP Recognized as a Strategic Leader in 2023 Fosway 9-Grid™ for Cloud HR

SAP SuccessFactors has continued to be one of the leading drivers in the cloud HR market at an enterprise level.

Cybersecurity a Top Priority at SAP, Early Talent Program Recognized by U.S. Government

As a large, global company, SAP has a responsibility to prioritize cybersecurity – for itself and its ecosystem.

© 2023   Created by Maisam Agha.   Powered by

Badges  |  Report an Issue  |  Terms of Service